Returns & Exchanges
- Returns requests must be initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date. You (the buyer) will also be responsible for actual return shipping charges.
- Clothing items must be unworn and with original tags and packaging.
- Exchanges- we do not accept exchanges, only returns
Return shipping is the customer's responsibility unless it was a shipping error on Evelyn Rose-Boutique's part.
All swimwear, bodysuits, intimates, jewelry and sale items are final sale.
Please follow these steps for returns/exchanges:
- Please submit your return request via email@example.com
- A return address will be provided to the customer and instructions to send product back as soon as possible for inspection.
- Please allow 5 - 7 business days from the day we receive the returned package to process the return or exchange.
- If a refund was processed, you will see it back onto your original form of payment within 2-3 business days, but times may vary depending on each bank. Shipping cannot be refunded.