Returns & Exchanges

    • Returns requests must be initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date. You (the buyer) will also be responsible for actual return shipping charges.
    • Clothing items must be unworn and with original tags and packaging.
    • Exchanges- we do not accept exchanges, only returns

    • Return shipping is the customer's responsibility unless it was a shipping error on Evelyn Rose-Boutique's part.

      All swimwear, bodysuits, intimates, jewelry and sale items are final sale.

      Please follow these steps for returns/exchanges:

      1. Please submit your return request via returns@evelynrose-boutique.com
      2. A return address will be provided to the customer and instructions to send product back as soon as possible for inspection.
      3. Please allow  5 - 7 business days from the day we receive the returned package to process the return or exchange.
      4. If a refund was processed, you will see it back onto your original form of payment within 2-3 business days, but times may vary depending on each bank. Shipping cannot be refunded.